New York Luthiers Lab

Email Consultation & Mentorship

Unlock guidance from a master luthier, anywhere, anytime.

Whether you’re building your first instrument, fine-tuning a bass, or navigating a challenging repair, getting trusted advice can make all the difference.

This email-based consultation service offers direct access to Mas Hino’s over 40 years of hands-on experience in guitar and bass building, repair, and setup.

Ideal for those who prefer written communication, live in different time zones, or simply seek calm, considered feedback—without the pressure of a live session.

⬛︎Who It’s For

This service is designed for:

• Builders or repair students who prefer written guidance

• Players seeking specific technical advice or second opinions

• Those who cannot attend real-time sessions due to schedule or time zone

• Anyone looking for insight and mentorship grounded in decades of practical experience

Whether you’re dealing with fret buzz, bridge positioning, pickup decisions, or workflow tips, Mas will provide a thoughtful, thorough response tailored to your inquiry.

⬛︎How It Works

1. Email your questions
　Include clear descriptions and any relevant photos, diagrams, or short videos.

2. Receive a detailed reply from Mas
　You’ll get a carefully written response within 3–5 business days.

3. Follow-up exchanges are available based on the plan you choose.

All correspondence is handled personally by Mas Hino.

⬛︎Plans & Pricing

●Basic Consultation – $100

• Up to 3 detailed questions
• Includes 1 follow-up email exchange
  　→ Total of 2 rounds
• Reply within 3–5 business days
• Up to 3 attachments (1 short movie max)

●Extended Consultation – $180

• Up to 6 detailed questions
• Includes 2 follow-up email exchanges
  　→ Total of 3 rounds
• Reply within 3–5 business days
• Up to 6 attachments (2 short movie max)

●Additional Follow-Up – $60

Need more insight? Add one follow-up exchange anytime during your session.

⬛︎Guidelines for Attachments

• Video files must be under 1 minute
• Please include only relevant materials
• Excess attachments may require a new plan

⬛︎Language Available:

English & Japanese

• Submissions using translation apps are welcome

⬛︎Important Notes

• Please group your questions into one initial email
• This is not a real-time service; Zoom support is not included
• Advice is based on Mas’s experience; execution is at your discretion
• For complex or unclear cases, we may recommend switching to a Zoom session

⬛︎Booking & Payment

Please use our contact form below and include the following

• Write “Email Consultation” on the first line of the message
• Your Name
• Email Address
• Phone Number
• Address (including Country & Time Zone)
• Desired Plan: Basic or Extended

You will receive a secure payment link.
Once payment is confirmed, we’ll send you instructions on how to submit your questions.

Need clarity without a call?
This service offers a thoughtful, focused way to learn directly from the master luthier Mas Hino — on your time, and in your words.